Frequently Asked Questions
Is there a minimum number of hours for a session?
Yes, sessions are typically a minimum of 4 hours. This way, we have enough time to get into the flow and make noticeable progress without feeling rushed.
How long does the decluttering process take?
It really depends on the size of your space, how much there is to sort, and your specific goals. After our first consultation, I’ll have a much clearer idea and can give you an estimate that suits your needs.
Do I need to be present during the decluttering sessions?
Not necessarily. While your input is key for certain areas, I can also handle some tasks solo. We can find a balance that makes you feel comfortable.
What do I do with items I no longer need?
I can help arrange for donations, recycling, or even selling items (please see Terms and Conditions for selling items).
How do you handle sentimental items?
I understand how precious these are, so I’ll guide you through options to keep, honour, or store them in a way that feels right to you.
Can you help people with ADHD or disabilities?
Absolutely. I adapt my approach to meet the unique needs of each individual. I understand that everyone works at their own pace, and I incorporate as many breaks as necessary to ensure a comfortable and productive experience. My goal is to create a supportive environment.
Is there a right or wrong way to declutter?
Not at all. This is all about creating a space that feels good to you, whether that’s super minimalist or simply a bit more organised.
What if I feel overwhelmed by the process?
Feeling overwhelmed is completely natural, and you’re not alone in this. My approach is designed to make the decluttering journey as relaxed and manageable as possible. We’ll take it step by step, tackling one area at a time and celebrating the small victories along the way.
How do you handle sensitive or confidential items?
Everything is treated with respect and confidentiality, and you decide how I handle any personal or sensitive belongings.
What if I want to keep certain items that may seem ‘cluttered’?
If something is meaningful to you, that’s what counts. I’m here to support your vision, not to enforce any “one-size-fits-all” standard.
Can you help with paperwork or digital organisation?
Yes, paperwork and digital files are part of the job.
How do I know what’s ‘worth’ keeping?
There’s no one right answer—what’s worth keeping is all about what makes sense for you. I’ll help you decide based on your values and what works best in your life.
What if my home is very cluttered or in disarray?
I’m here for any level of clutter!
What if I feel embarrassed about the state of my home?
Feeling embarrassed is a common experience, and it’s perfectly okay to feel that way. My approach is to create a supportive, judgement-free environment where you can express those feelings openly. We’ll take practical steps together to tackle the clutter, focusing on one area at a time.
Where areas do you service?
Yousful offers decluttering and organising services across a variety of southeast suburbs in Melbourne, including Beaumaris, Black Rock, Brighton, Dandenong, Frankston, Hampton, Mentone, Mordialloc, Oakleigh, Parkdale, Sandringham, Springvale, Keysborough, and Endeavour Hills. Additionally, we service suburbs within 10 km of Fitzroy, such as Collingwood, Northcote, Thornbury, Clifton Hill, Abbotsford, Richmond, South Yarra, Carlton, Fitzroy North, Parkville, Kensington, Brunswick, Brunswick East, Coburg, and East Melbourne. I also cover suburbs around Port Melbourne, including Albert Park, Middle Park, and South Melbourne. If your suburb is not listed, please don’t hesitate to enquire within, and I’ll do my best to accommodate your needs.
Do I need to pay a deposit?
Yes, a $100 deposit holds your spot. This helps us both prepare for a productive session. More details are in the Terms and Conditions.
Can I get a refund if I need to cancel?
If you need to cancel your booking, please give me a heads-up at least 48 hours in advance. This way, I can keep your deposit safe and use it to secure a new booking for you. If you cancel without notice, I will need to forfeit your deposit and you will be invoiced for the remaining session fees. For more details, see Terms and Conditions.